Privacy Policy

Last updated: July 23, 2025

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Professional credentials and qualifications
• Organization or company information
• Account credentials and authentication data

1.2 Patient Information

As a healthcare management system, we may process patient information that you input into the application, including:

• Patient names and identification
• Medical records and care notes
• Treatment schedules and appointments
• Care provider assignments

1.3 Device and Usage Information

We automatically collect certain information about your device and usage, including:

• Device type and operating system
• App usage statistics and performance data
• IP address and location data (for security purposes)
• Crash reports and error logs

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our healthcare management services
• Communication: To send important updates, notifications, and support messages
• Security: To protect against fraud, abuse, and security threats
• Improvement: To analyze usage patterns and improve our services
• Compliance: To comply with legal obligations and healthcare regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services
• Legal Requirements: When required by law or to protect our rights and safety
• Healthcare Compliance: As required by healthcare regulations and standards
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments and updates
• Compliance with healthcare data protection standards

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Healthcare data is retained in accordance with applicable healthcare regulations.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of certain communications

7. Healthcare Compliance

As a healthcare management system, we are committed to complying with applicable healthcare privacy regulations, including:

• Health Insurance Portability and Accountability Act (HIPAA)
• General Data Protection Regulation (GDPR)
• Local healthcare privacy laws and regulations

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last updated" date.

11. Contact Us